Using Grantee Feedback to Drive Decision-making

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The results of the 2019 survey show improvements since 2016, including:

  • Clarity of communications about our goals and strategies;
  • Transparency and openness to grantees’ ideas;
  • Providing grantees with non-monetary support; and
  • Strong relationships with grantees involved in strategy, evaluation, and learning work with us.

The survey results also show areas in need of additional attention. It found that grantees, at times, propose projects they think we are most likely to fund, rather than what they think would be most helpful or needed for their organization. This showcases the power…


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